Privacy Policy

Blocks Lockers (“Blocks”) allow you to send, store and receive packages in a simple and hassle-free way. To do this and for you to be able to use our smart lockers using the Blocks application (in its web, mobile and static forms, the “Application”), we need some of your personal data.

In order to provide “you” (as the user of our services, in particular the Application; the “User”) and the “Manager” (the entity that uses the Application for specific Blocks in a specific property) with the basic functionality of the Application, we (Property Blocks) collect the following personal data through the Application: e-mail address, phone number, first and last name (if you sign up via Facebook).

If you provide your personal data, we, Property Blocks s.r.o., with its registered office at Kaizlovy sady 434/13, Praha 8 – Karlín, 186 00, Id. No.: 01965603, registered in the Commercial Register kept by the Municipal Court in Prague under File No. C 293425 (hereinafter referred to as “we”, “our” or “us”), acts as the data controller. We would like to inform you about the processing of your personal data and about your rights related to the processing based on Regulation (EU) 2016/679 of the European Parliament and of the Council, as amended (“GDPR”).

All capitalised terms used in this Privacy Policy that are not defined herein have the meaning defined in the Terms of Use.

What do we use your data for?

Mutual communication

We want to be open and transparent. This also includes being open for communication with anyone who is interested in our products. To accomplish this goal, we have published an e-mail address, where you can contact us at any time with any questions regarding our products. However, in order to ensure effective, error-free and clear communication, we process some of your personal data (including unstructured personal data contained in the e-mail correspondence). We obtain this data from you and your questions and from our potential business partners.

Promotion of our events

We may also process your personal data in the form of photographs and audio-visual recordings, your names and surnames and e-mail contact that serve the purpose and legitimate interests of promoting our events and services and help us improve our brand and goodwill through, e.g., notifications of new products and subsequent marketing materials related to our events, and publishing photographs (where you can appear) and audio-visual recordings on our social media profiles, such as LinkedIn, or through other channels, e.g. our website. We obtain this data from participants at the events that we host or take part in.

Targeted communication via our website and promotion of products

In order to further develop our business, we keep looking for potential clients. In addition to the above, our website also serves this purpose as it uses third-party services (such as Google Analytics) to help us find potential business partners and collect statistical data to promote the sale of our products. Your personal data are not used in these cases because they are anonymous; however, to ensure maximum transparency, we also want to let you know of such processing of your activities on our website.

Co-operation with business partners

If we co-operate with you as business partners, we need your personal data to conclude contracts and to implement our business relationship. Such data will be used in the relevant contract and may also appear on tax receipts, invoices, business cards or in unstructured form in e-mail communication. We obtain this data from you, our potential business partners, customers and contractual partners.

Application

Operation

We use the personal data we obtain from you for the operation, maintenance, improvement and provision of all functions of the service, to provide the required services and information, respond to comments and questions and to provide support to the Users of the service. We receive the Users’ (your) personal data when you first create an Account.

Improvement of our services

Since we are interested in improving the quality of our services, we may use some of your personal data to analyse and generate statistics. In this case, however, your data is anonymised and is not personal data as such. However, to ensure maximum transparency, we also want to let you know of this manner of processing data.

Communication

We may use your e-mail address or other information to contact you and ensure the operation, functionality and security of both the Application and the specific Blocks.

For what purpose does the Manager use your data?

Automation of reception services

Some of your personal data, such as e-mail address and telephone number, are made available to the Manager in the web administrator interface in order to ensure smooth operation of the Blocks.

Communication

The Manager also uses your personal data to contact the user of the service in order to ensure the operation of a specific locker or to contact the User with regard to questions concerning operation or security.

Property Blocks does not make use of automated decision-making.

Who is the controller and who is the processor?

Purpose

Personal data for the given purpose

Controller

Legal ground

Retention period

Organisation

Communication

Improving services

Data entered by the user or business partner

Property Blocks

Legitimate interest pursuant to Art. 6 (1)(f) of the GDPR

For the period necessary to achieve the purpose

Promotion of our events

Name, surname, e-mail address, photographs and audio-visual recordings

Legitimate interest pursuant to Art. 6 (1)(f) of the GDPR

For the period necessary to achieve the purpose

Targeted communication via our website and promotion of products

Name, surname, e-mail address, position in the company containing the name of the individual

Legitimate interest pursuant to Art. 6 (1)(f) of the GDPR

For the period necessary to achieve the purpose

Co-operation with business partners

Name, surname, Id. No., Tax Id. No., registered office, e-mail address and telephone number, business name, including your name

Performance or conclusion of a contract pursuant to Art. 6 (1)(b) of the GDPR

For the term of the contractual relationship and subsequently during the limitation periods

Application

Registration

Operation of the Application

Communication

Name, surname, e-mail address, telephone number

Property Blocks

Performance or conclusion of a contract pursuant to Art. 6 (1)(b) of the GDPR

For the term of use of the Application (existence of the Account)

Use of the Application

Automation of reception services

Communication

Improvement of services, technical and business support of the product

Name, surname, e-mail address, telephone number

Performance or conclusion of a contract (Terms and Conditions) pursuant to Art. 6 (1)(b) of the GDPR

and legitimate interest pursuant to Art. 6 (1)(f) of the GDPR – automation and improvement of services

For the term of use of the Application (existence of the Account)

Manager

Purpose

Personal data for the given purpose

Controller

Processor

Legal ground

Retention period

“Public Blocks”

“Private Blocks”

Improvement of services for building users

Automation of reception services

Name, surname, e-mail address, telephone number

Manager

Property Blocks

Legitimate interest pursuant to Art. 6 (1)(f) of the GDPR

12 months after use of “Private Blocks/Public Blocks”

Public Blocks may also be used without prior authorisation by the Manager. Private Blocks may be used after prior authorisation by the Manager.

We keep some of your personal data for a period of 3 years from the cancellation of your Account for reasons of legal defence in potential disputes.

Other recipients of your data

A recipient of your personal data is a person to whom we provide your personal data specifically so that they can perform some of our activities for us (outsourcing). In our activities, we use the following recipients of your personal data.

Processor

Service

Terms of use

Google Ireland Limited

Cloud services; the Application runs in the Google Cloud Platform

Terms of use

Privacy Policy

Gmail e-mail services (sending and receiving e-mail messages)

Terms of use

Privacy Policy

Provider of a web interface for creation of documents

Terms of use

Privacy Policy

Google LLC

Cloud services (sending e-mail messages and provision of cloud storage)

Terms of use

Privacy Policy

Google Analytics web tool for obtaining statistical data (web analytics, statistics – these data are anonymous and do not constitute personal data)

Terms of use

Privacy Policy

Facebook Inc.

Facebook social network (a tool for registration of Users in the Application)

Terms of use

Privacy Policy

Apple Inc.

Tool for registration of users

Terms of use

Privacy Policy 

SparkPost

Provider of e-mail services

Terms of use

Privacy Policy

Internal communication tools and CRM systems

SMS API connection provider

We may also be obliged to provide your personal data to governmental authorities, especially to courts and prosecuting bodies (the Police and the public prosecutor’s office), but only to the necessary extent and within the scope required by law.

How do we protect your data?

It is in our utmost interest to ensure that your personal data are protected to the greatest extent possible. For this reason, we place the highest possible demands on our processors to whom we further provide your personal data. We pay great attention to external risks and use modern security systems that eliminate this threat (firewall, antivirus security).

Third countries

Your personal data are processed in the territory of the country where Property Blocks s.r.o. has its registered office and other EU Member States. Your personal data may be processed by a company with a registered office outside the European Union if the European Commission has decided that the third country ensures an adequate level of protection (e.g. the Privacy Shield Framework) or if there are other appropriate data protection safeguards (e.g. binding corporate rules on personal data protection or EU standard contractual on data protection).

Your rights:

Your rights of the data subject are specified below. Please note that the exact terms and conditions of the exercise of these rights are specified in detail in Chapter III of the GDPR, and some rights cannot be exercised under certain circumstances. You have the right to:

  • access your personal data that we process;
  • rectification of incorrect or inaccurate personal data and to have incomplete personal data completed;
  • restriction of processing, i.e. blocking of your personal data;
  • erasure of personal data in the absence of purpose or unauthorised processing;
  • object to the personal data processing if you believe that our data processing is not justified;
  • be excluded from automated decision-making;
  • to receive personal data in a structured and machine-readable format and to transmit those data to another controller;
  • withdraw your consent to personal data processing;
  • lodge a complaint with a supervisory authority.

How can you contact us?

By mail to: Kaizlovy sady 434/13, Praha 8 – Karlín, 186 00

Online at: [email protected]

Supervisory authority

We are committed to protecting your privacy and therefore we process your personal data in accordance with the GDPR and all other relevant laws. However, if you disagree with the way we handle your personal data, you may lodge a complaint with the supervisory authority, i.e. the Office for Personal Data Protection. Supervisory authorities of individual EU Member States are listed here.