Raiffeisenbank automates 100% of its fleet management with Blocks

October 22, 2024
Raiffeisenbank is one of the leading business banks in the CEE and Austria, employing over 3,500 employees in its Czech division. As its Prague office grew, fleet management became an issue - complicated audit trails, lost or late key returns, and missing accountability were just some of the problems. Read this case to learn how Blocks fully automated fleet management, saving the bank’s time and employee capacity and solving security issues, all thanks to a smart locker solution.
Oksana Jusupova
Head Of Central Services at Raiffeisen Bank

The challenge

Existing vehicle fleet management was outdated, requiring a dedicated person to coordinate key exchange between employees. The car park was growing, and on many occasions, keys were returned outside of the banks’ operating hours. This resulted in operational disruptions, increasing costs, and security concerns.

Requirements

To tackle fleet management inefficiency, Raiffeisenbank decided to automate the process using smart locker technology. The ideal solution had to:

  • provide a complete real-time overview of all records and detailed information on who took the keys and when they were returned
  • allow for the return and pickup of the keys at any time of the day without any intermediary
  • hold all the required certifications of the modern bank to ensure data security
image: reico.cz, City Tower - the tallest office building in Prague

The solution

A unique locker solution tailor-made for fleet management automation.

Non-stop access

24/7 uninterrupted operations for all authorized users, so employees can store and pick up shareable assets in a 100% controlled environment. Lockers with keys can be accessed with employee cards, mobile apps, or PIN and QR codes.

Integrations

The software is fully integrated into the bank’s existing reservation system, saving time on employee training and adopting the new system. Also, Blocks could be is connected with Microsoft Teams, an internal communication solution, so that all questions can be answered within the familiar space.

Use cases

Unlike other solutions, Blocks allow the exchange of other valuable company assets, such as equipment or documents.

Audit trail

All records are available in the admin console. Fleet managers can easily track each asset, knowing who took the key and when it will be returned for another employee to use—full transparency and accountability in real-time.  

Security

Blocks holds ISO 270001 certification, an international standard to manage information security. We also run regular penetration tests to identify vulnerabilities and prevent security breaches.

Design and sustainability

Durable materials used for locker design require less maintenance while providing a timeless look. Also, maximum utilization of company assets helps the bank save on new purchases and reduce waste as each asset is used constantly.

"The new fleet automation technology has streamlined our operations. We always know where the keys are, and employees can make reservations in just a few clicks. The system ensures complete transparency and accountability without intermediaries. Plus, our sensitive data is secure, backed by all necessary certifications and regular penetration tests."

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